When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. Their privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.
If you upload images to the website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors to the site may download and extract location information from such images.
When you reach out via contact forms, we collect your name, email address, and message content. This information is used solely to respond to your query and is never shared or used for marketing purposes unless explicitly stated.
To make your cruise as comfortable and enjoyable as possible, we might ask about any health conditions, mobility needs, or dietary preferences you have. This helps us plan ahead and offer the right kind of support during your trip. We’ll only collect this kind of information if you choose to share it with us, and we’ll always treat it with the care and confidentiality it deserves.
We don’t knowingly collect personal information from anyone under 18 without permission from a parent or guardian. If we ever find out that we've received a child’s details by mistake, we’ll make sure to remove that information right away.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to re-enter your details when leaving another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we’ll also set cookies to store your login information and screen display choices:
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves the same as if the visitor has visited the other site directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content — especially if you have an account and are logged into that website.
We use third-party services like Google Analytics to understand user behavior and improve the website. These services may collect anonymized data through cookies or tracking scripts. No personally identifiable information is collected for analytics purposes.
We do not sell or trade your personal data. Your information may be shared with:
| Data Type | Retention Period |
| Comments and metadata | Indefinitely (to auto-approve future comments) |
| User accounts (if any) | Until deleted by user or admin |
| Contact form entries | Up to 12 months |
| Cookies (see section above) | From session-based to up to one year |
If you have an account on this site or have left comments, you can:
To make such a request, please contact us at: info@orbiscruises.co.uk
Visitor comments may be checked through an automated spam detection service. As a global business, we may transfer your data to countries outside of your residence for processing and storage. If we do so, we ensure adequate safeguards are in place such as Standard Contractual Clauses in accordance with UK and EU data protection laws.
We use secure servers, SSL encryption, regular security audits, and limited-access systems to keep your data safe. Our team is trained in data protection protocols and we implement role-based access controls.
In the event of a data breach, we will:
We do not receive personal data from third-party data brokers or other external sources. All information collected is provided directly by users through interactions with our services.
We do not use automated decision-making or profiling that significantly affects you without your explicit consent.
We comply with all applicable data protection laws including the UK GDPR, Data Protection Act 2018, and regulations relevant to the travel and cruise industry. We are committed to upholding the highest standards of privacy and customer care.
You are entitled to access your personal data held by us at any time. Please email info@orbiscruises.co.uk to make such a request. We will be obliged to offer any appropriate details within 30 days of the request. Please do advise us if you are seeking a specific piece or pieces of data.
We will only process your data for as long as it is deemed necessary after which time it will be securely deleted. Any concerns about the ongoing processing of data, including any corrections that may need to be made to any information held, should also be directed to info@orbiscruises.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address : Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number : 0303 123 1113
ICO website : https://www.ico.org.uk
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